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Practical, opinionated articles on enterprise technology — written by principals who have delivered the programmes they write about.

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Salesforce Agentforce: What It Means for Enterprise CRM in 2026

Agentforce has 8,000+ enterprise customers. SAP Joule is embedded in S/4HANA. Microsoft Copilot is in your Dynamics licence. The AI layer is already inside your enterprise platforms — here is what to do about it.

Why 70% of ERP Migrations Fail — And the Eight Things That Prevent It

A rigorous analysis of the eight root causes that explain almost every failed ERP programme — grounded in industry evidence and practitioner pattern recognition. None of them are technical.

The Hidden Cost of Reactive Maintenance: A CFO's Guide to the EAM Business Case

Most asset-intensive organisations underestimate the true cost of reactive maintenance by a factor of three. Here's how to build an EAM business case that CFOs approve on first review.

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